Shipping & Delivery
What shipping methods do you offer?
Both have a tracking number, the best shipping method will be chosen according to your order destination. Standard and Priority may need to charge postage according to the different areas. Priority's freight is higher and we will arrange the shipment first. Some areas may need you pay the custom fees, please be aware of this. When checkout, you can select one by yourself. Generally, Elephone takes 1-2 weeks to deliver.
The delivery time may vary, particularly during peak periods or in bad climate weather conditions. If you haven’t received your items after 3 weeks, please contact us first, we will do our best to investigate and solve the delivery problem.